Who We Are
Welcome to VisuAura. Our website address is https://visuaura.com. This site is operated by Vahag Barseghyan, registered as a micro-enterprise in France (SIRET: 988397444 00015). We are a creative studio dedicated to visual communication and strategic design. Your privacy is of the utmost importance to us, and this policy outlines how we collect, use, and protect your personal data.
The Data We Collect and How We Use It
Our principle is to collect only the data that is essential for the operation of our website and the provision of our services. When you interact with our site, we may collect information in the following ways:
- Information You Provide to Us: When you contact us through our contact form, we collect the personal data you voluntarily provide, such as your name, email address, and the content of your message. We use this information solely for the purpose of responding to your inquiry and providing you with the information or services you have requested. These communications are protected by the Akismet anti-spam service to ensure their legitimacy.
- Information We Collect Automatically: To improve our website and understand how visitors engage with our content, we use Google Analytics. This service automatically collects anonymous technical data, including your IP address, browser type, device information, and the pages you visit on our site. This data is always processed in an aggregated, non-identifiable form and is used exclusively for internal analysis to enhance our user experience.
- Cookies: Our website uses cookies, which are small text files stored on your device. We use essential cookies that are necessary for the basic functionality of the site. With your explicit consent, which we request via a banner on your first visit, we also use analytics cookies from Google Analytics to gather anonymous traffic statistics. You have full control over your cookie preferences at any time.
How We Share and Protect Your Data
We do not sell, rent, or trade your personal data with third parties for marketing purposes. Data is only shared with trusted service providers who are essential for our operations. These include our Swiss-based hosting provider, Infomaniak, known for its high standards of data privacy, as well as Google Analytics for traffic analysis and Akismet for spam protection. We have chosen our partners based on their commitment to data security and compliance with privacy regulations.
How Long We Retain Your Data
We retain your personal data only for as long as it is necessary for the purposes for which it was collected. Contact form submissions are kept for a reasonable period to ensure effective customer service follow-up. Anonymous analytics data is retained for a longer period of [INDIQUER LA DURÉE, EX: 26 mois] to allow us to analyze long-term trends and improve our services.
Your Rights Over Your Data
In accordance with the General Data Protection Regulation (GDPR), you have fundamental rights over your personal data. You have the right to request access to the data we hold about you, to ask for corrections to any inaccuracies, or to request the complete erasure of your personal data from our systems. To exercise any of these rights, please send a formal request to our data controller at contact@visuaura.com. We are committed to responding to all such requests in a timely and transparent manner.
International Data Transfers
Our website is hosted on secure servers located in Switzerland, a country recognized for its robust data protection laws. Some of our third-party service providers, such as Google, may process data in other countries. In such cases, all data transfers are conducted securely and in compliance with established international privacy frameworks, ensuring that your data receives an adequate level of protection at all times.